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Product Details
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Shipping & Return Policy
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About Us
In general, domestic shipments are in transit for 3 - 12 working days (Monday to Friday). The order cut-off time will be 12:00 PM Eastern Standard Time . Domestic order handling time is 1-3 business days (Monday to Saturday).
All orders are shipped with a tracking number so you can track it every step of the way! Occasionally, there may be some delays beyond our control, such as customs or postal delays.
If you have any issues at all with your order, then you can return the item to us or exchange it for something else if it doesn't meet your standards.
We want you to know that there is absolutely no risk in buying something in our store, and your payment is always protected with us. If you don't like it, then simply let us know so that we can resolve things.
We have 24/7 email support, so please contact us if you need assistance.
Shipping policy
VolkHolz Shipping Policy
At VolkHolz, we are committed to providing you with a seamless and enjoyable shopping experience. Our shipping policy is designed to ensure that your purchases reach you in a timely and efficient manner. Below you will find all the details related to our shipping process.
Free Shipping to the UK
We are pleased to offer free shipping on all orders within the United Kingdom. There are no minimum order requirements, so you can enjoy this benefit no matter the size of your purchase.
Currency:
The Currency used in Shipping Policy is completely based on the local Currency of the customer.
Order Dispatch Time
We aim to process and dispatch all orders within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your order’s progress.
Transit Time:
After dispatch, your order will be delivered within 3-5 business days. So the total Shipping time is 4-7 Business Days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as extreme weather conditions or public holidays.
Free 30 Days Return:
We want you to be completely satisfied with your purchase from VolkHolz. If for any reason you are not happy with your order, we offer a free 30-day return policy. You can return your items within 30 days of receipt for a full refund. Please ensure that the items are in their original condition and packaging. To initiate a return, please contact our customer service team at the details provided below.
Contact Us
For any questions or assistance, please do not hesitate to contact us. Our dedicated customer service team is here to help you with any queries related to your order, shipping, or returns.
At Volkholz, we want to make it easier for everyone to find what they love.
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm