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Product Details
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Shipping & Return Policy
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About Us
🐾SIMPLE TOOL-FREE ASSEMBLY
The Pet Cottage is lightweight and easy to assemble. You don’t need any tools and it can be put together in a few minutes!
🐾PERFECT FOR INDOORS OR OUTDOORS
The stylish pet cottage looks great indoors or outside. It's great outdoors for some shade during the heat!
🐾GREAT DESIGN (INCLUDING CUSHION)
A lovely red or green roof sits on top of the cream structure. The roof contains a subtle paw print emblem for a stylish finish! Each Pet Cottage also comes with a matching red or green cushion
🐾HIGH QUALITY AND DURABLE
The Pet Cottage is made of 100% double-sided coral velvet fabrics (Polyester). The blanket is made of ultra-soft plush material
🐾 STORAGE AND CLEAN
The Pet Cottage is foldable and collapasable for compact storage and portability. Simply wipe down to clean
🐾PET COTTAGE SIZE
Length * Width * Height = 16.5" * 18.9" *17.3"
Max Weight = 1.1 lb, 90.5KG (suggestion)
Shipping policy
VolkHolz Shipping Policy
At VolkHolz, we are committed to providing you with a seamless and enjoyable shopping experience. Our shipping policy is designed to ensure that your purchases reach you in a timely and efficient manner. Below you will find all the details related to our shipping process.
Free Shipping to the UK
We are pleased to offer free shipping on all orders within the United Kingdom. There are no minimum order requirements, so you can enjoy this benefit no matter the size of your purchase.
Currency:
The Currency used in Shipping Policy is completely based on the local Currency of the customer.
Order Dispatch Time
We aim to process and dispatch all orders within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your order’s progress.
Transit Time:
After dispatch, your order will be delivered within 3-5 business days. So the total Shipping time is 4-7 Business Days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as extreme weather conditions or public holidays.
Free 30 Days Return:
We want you to be completely satisfied with your purchase from VolkHolz. If for any reason you are not happy with your order, we offer a free 30-day return policy. You can return your items within 30 days of receipt for a full refund. Please ensure that the items are in their original condition and packaging. To initiate a return, please contact our customer service team at the details provided below.
Contact Us
For any questions or assistance, please do not hesitate to contact us. Our dedicated customer service team is here to help you with any queries related to your order, shipping, or returns.
At Volkholz, we want to make it easier for everyone to find what they love.
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm