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Product Details
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Shipping & Return Policy
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About Us
Feature:
- Two-in-one sofa home: Provides a warm and comfortable shelter for your dog and cat.
- Thick and soft inner cushions: Offer maximum comfort, doubling as an open sofa with a simple surface press.
- Very soft and durable: Features an interior Oxford fabric surface that is strong and resistant to puppy or kitten scratches.
- Warm and soft: Includes a removable quilted inner pad for added comfort.
- Machine washable: Easy to clean and maintain, ideal for regular use.
Product Information:
- Material: Cloth
- Specification: Available in sizes - Small (35cm x 30cm x 28cm), Medium (45cm x 40cm x 35cm), Large (56cm x 43cm x 42cm), Extra Large (65cm x 52cm x 46cm). Designed to accommodate pets of different sizes and breeds.
Packing List:
- Pet nest x1: Each package includes one pet nest, ensuring your pet has a luxurious and comfortable spot to relax and sleep.
This pet sofa is a versatile and essential addition to your pet's living space, offering comfort, durability, and ease of maintenance.
Shipping policy
VolkHolz Shipping Policy
At VolkHolz, we are committed to providing you with a seamless and enjoyable shopping experience. Our shipping policy is designed to ensure that your purchases reach you in a timely and efficient manner. Below you will find all the details related to our shipping process.
Free Shipping to the UK
We are pleased to offer free shipping on all orders within the United Kingdom. There are no minimum order requirements, so you can enjoy this benefit no matter the size of your purchase.
Currency:
The Currency used in Shipping Policy is completely based on the local Currency of the customer.
Order Dispatch Time
We aim to process and dispatch all orders within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your order’s progress.
Transit Time:
After dispatch, your order will be delivered within 3-5 business days. So the total Shipping time is 4-7 Business Days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as extreme weather conditions or public holidays.
Free 30 Days Return:
We want you to be completely satisfied with your purchase from VolkHolz. If for any reason you are not happy with your order, we offer a free 30-day return policy. You can return your items within 30 days of receipt for a full refund. Please ensure that the items are in their original condition and packaging. To initiate a return, please contact our customer service team at the details provided below.
Contact Us
For any questions or assistance, please do not hesitate to contact us. Our dedicated customer service team is here to help you with any queries related to your order, shipping, or returns.
At Volkholz, we want to make it easier for everyone to find what they love.
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm
Volkholz is Operating under NUSMUR SL ( Spain )
Company Registeration Name:
NUSMUR SL
VAT number:
ESB22637011
Registered office Address:
CALLE CREU DE COBERTA, NUM 77
08014 BARCELONA - (BARCELONA)
Contact Information:
Email: Info@volkholz.eu
Ph. : +34627278152
Our Customer Support Available:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 2:00 pm